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Claims Management

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Best for both retail and corporate sectors

Claims Management is one of the most crucial service activities BS Insurance Limited performs. We are designed to provide claims management and processing support for a variety of claims types. The solution is focused on enabling financial services companies to increase productivity and reduce operational costs, ensure accurate and consistent claims decisions, improve service levels, and reduce backlogs.
A claims management system may be possibly the best solution for both retail and corporate sectors. It can always minimize claims’ costs and to reduce the risks associated with them. Even for small businesses which are less prepared for these uncertain events, adopting a claims management system makes them more prepared and can ensue more efficient forecasting and training.

The main objective

The main objective of a claims management system is to make a business owner spend time on what he/she does best – run their business effectively and not struggle with complicated case sheets related to claims. Claim Management Systems can provide everything a business needs related to claims management from invoicing to contacts management to VAT calculations on revenues and anything else that may be needed to make a proper assessment. It helps a business owner or an individual to run their business smoothly and lets them focus on their business

Effective claims management of BS Insurance Ltd. results into:

Early Claims Settlement- As claims management process is complex it requires multiple steps to settle the claims quickly. Our quality services encourage customer satisfaction. Using our claims management services you will boost the productiveness of this task and bring value to your company.
Reduction in Fraud Claims –We are quick but not in a rush. Rushing towards the claiming process can cause more margin for error and failing to detect fraudulent activity. However, by outsourcing claims management tasks to a broker, like BS Insurance Ltd. you could reduce the fraudulent claims activity as we are experts who handle claims management tasks efficiently.
Minimizing the claims operating costs – We use Information technology systems, decrease in the number of claim errors, detecting fraud early contribute in settling the claims early, thereby cut insurance  costs and increase profitability.
With industry experience and a vested interest, BS Insurance Ltd. is expert in handling the insurance claims management process with greater diligence and uncover errors that would otherwise be missed.

How do we process?

ANALYZE YOUR COVERAGE
Review the provisions and exclusions of your policy.
Explain how we analysed your policy so that you understand how it relates to your loss.
Assist you in understanding the requirements of your policy.
Help you maximize your financial recovery by developing a proactive and personalized strategy to handle your claim.
PREPARE A DAMAGE ESTIMATE
Provide a detailed review of all damage to your property, documenting damage to all areas.
Provide line item estimates, calculate quantities, unit cost and total costs to cover your loss.
Prepare and submit all of the above to the insurance company using industry-standard forms; thereby, enhancing a prompt and accurate response to your claim.
STAND BY YOU WHILE NEGOTIATING YOUR SETTLEMENT
Attend all meetings with adjuster(s) so that you can get back to your normal schedule.
Report details and action items of each meeting on a regular basis.
Communicate all settlement offers to you and recommend whether to accept them or negotiate further.
Manage any insurance claim problems or challenges.
Accept settlement offers only after your review and consent.
SETTLE YOUR CLAIM SUCCESSFULLY
Obtain all that is rightfully due to you from the insurance company.
Resolve claims as quickly as possible.
Help return you to your normal lifestyle or get you back to business as usual.

To learn more, please visit our office at P.O. Box 75578, Plot 95/A, 6th Street, Industrial Area, Kampala, Uganda or you can call us on +256 759 07 97 79 / +256 700 20 20 50. In case, you don’t get an answer immediately, we’ll get back to you as soon as possible with the best solution.
For general enquiries send an email to:
 info@bsinsurance.org
ceo@bsinsurance.org
md@bsinsurance.org

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